Contact Us

Customer Service

CS Rep

If you have questions about a product or need help with other issues, our knowledgable customer service representatives are available to help. Choose one of the following methods to get in touch with us:

By Phone

Call toll-free: 1-800-767-5656

Via the Web

Contact us electronically through our contact form or live chat.

Contact Formhttp://sashco.com/log/contact.aspx Live Chat


Customer Service is available from 8AM until 5PM Mountain Standard Time.
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The People at Sashco


Sashco has spent more than 70 years learning that what makes a company remarkable is not simply manufacturing great log home maintenance products, but investing in the people who use them. Since 1936, we have been committed to providing high-performance products with the utmost dedication to customer care. Today, you can still look to, and trust us, to provide both you and your home the care you expect and deserve. Why?

  • All of our employees are trained in Zero Failures, our professional contractor training seminar.
  • We are homeowners too – we understand.
  • Many of us are log home owners and are experiencing the same joys, challenges, and questions you are – we really do practice what we preach.
Log Customer Care Team
About Sashco - Karyn Karyn
Customer Service Representative
1-800-767-5656

About Sashco - Rachel Rachel
Customer Service Representative
1-800-767-5656

About Sashco - Jim Jim
Customer Service Manager
1-800-767-5656

Log Sales Team
Sales Representatives - Arnie Didier Sales Representatives - Arnie Didier A. Didier
Northwestern US, Western Canada, Missouri
406-544-1552
adidier@sashco.com

Sales Representatives - Paul Francis Sales Representatives - Paul Francis P. Francis
Northeast, Midwest, Mid-Atlantic US
586-744-5027
pfrancis@sashco.com

Sales Representatives - Scott Stropoko Sales Representatives - Scott Stropoko S. Stropko
Senior Outside Sales Rep
Southwest and Southeast US
303-550-2650
sstropko@sashco.com

Sales Representatives - Karen LaClair Start Right Program K. LaClair
Start Right Program Specialist
1-877-547-7148
klaclair@sashco.com

Sales Representatives - Steve Holland S. Holland
Sales Manager
800-767-5656
sholland@sashco.com

Frequently Asked Questions

Check our FAQs page to see if your question has already been asked (and answered).


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