Customer Service
If you have questions about a product or need help with other issues, our knowledgable customer service representatives are available to help. Choose one of the following methods to get in touch with us:
By Phone
Call toll-free: 1-800-767-5656
Via the Web
Contact us electronically through our contact form or live chat.
Contact Formhttp://sashco.com/log/contact.aspx Live Chat
Customer Service is available from 8AM until 5PM Mountain Standard Time.
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The People at Sashco
Sashco has spent more than 70 years learning that what makes a company remarkable is not simply manufacturing great log home maintenance products, but investing in the people who use them. Since 1936, we have been committed to providing high-performance products with the utmost dedication to customer care. Today, you can still look to, and trust us, to provide both you and your home the care you expect and deserve. Why?
- All of our employees are trained in Zero Failures, our professional contractor training seminar.
- We are homeowners too – we understand.
- Many of us are log home owners and are experiencing the same joys, challenges, and questions you are – we really do practice what we preach.
KarynCustomer Service Representative
1-800-767-5656
RachelCustomer Service Representative
1-800-767-5656
JimCustomer Service Manager
1-800-767-5656
Log Sales Team
A. Didier
P. Francis
S. Stropko
S. HollandFrequently Asked Questions
Check our FAQs page to see if your question has already been asked (and answered).
Find Retailers
Find out where you can purchase Sashco products (at retail locations and online).